Legal Document

oz366 Privacy Policy

Your personal information is completely safe with us. This policy explains in detail how oz366 collects, uses, and protects your data.

Last updated: January 2026

This Privacy Policy ("Policy") applies to all users of the oz366 platform. By using the oz366 website, mobile app, or any related services, you are considered to have agreed to the terms of this Policy. Please read this document carefully.

1 Introduction

oz366 ("we", "us", or "platform") is an online betting and casino service provider operating for users in Bangladesh. We place the highest importance on our users' privacy and use the most advanced technology to protect your personal information.

This Privacy Policy explains what information oz366 collects, how that information is used, who it may be shared with, and what rights you have to control your information. This Policy works as a supplement to our Terms and Conditions.

2 What Information We Collect

oz366 may collect your information in various ways. The different types of information collected are described below:

2.1 Registration Information

Information you provide when creating an account:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • National ID or passport number (for age verification and KYC process)
  • Preferred payment method details (bKash, Nagad, Rocket, Upay, or bank account)

2.2 Transaction Information

Information relating to your deposits, withdrawals, and gaming activity, including:

  • Deposit and withdrawal amounts and dates
  • Payment method details
  • Bonus and promotion usage history
  • Bet history and gaming activity logs

2.3 Technical Information

Information collected automatically when you use our platform:

  • IP address and device type
  • Browser type and operating system
  • Cookies and session data
  • Login time and time spent on the platform
  • Page visit history and navigation patterns

3 How Your Information Is Used

oz366 uses collected information only for legitimate and specific purposes. The main reasons for using this information are:

  • Account management: To create, verify, and securely manage your account.
  • Service delivery: For betting, gaming, payment processing, and issuing bonuses.
  • Customer support: To assist with your questions and issues via live chat or email.
  • Security and fraud prevention: To detect suspicious activity and ensure account security.
  • KYC verification: To verify age and ensure responsible gaming.
  • Legal compliance: To comply with applicable laws and regulations.
  • Platform improvement: To enhance the user experience and develop new features.

We never sell your personal information to third parties or rent it out for advertising purposes.

4 Information Sharing and Disclosure

oz366 may share your information with third parties in specific circumstances. However, such sharing is always limited and purposeful:

4.1 Payment Processors

bKash, Nagad, Rocket, Upay, and bank transfer service providers receive limited financial information to complete transactions. These third parties are governed by their own privacy policies.

4.2 Technology Partners

Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other providers may receive the minimum information necessary to deliver gaming services.

4.3 Legal Authorities

We may be required to provide necessary information in response to court orders, legal obligations, or valid requests from government authorities.

5 Cookies and Tracking Technologies

oz366 uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device that help our platform recognize you and remember your preferences.

Types of cookies we use:

  • Essential cookies: To maintain login sessions and ensure security.
  • Functional cookies: To remember your language preference and other settings.
  • Analytical cookies: To monitor and improve platform performance.

You can control cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

6 Data Security Measures

oz366 has implemented industry-standard security measures to protect your personal information. The key components of our security framework are:

  • SSL encryption: All data transmission on our platform is protected through SSL (Secure Sockets Layer) encryption.
  • Data encryption: Stored sensitive information, especially payment-related data, is kept in an encrypted state.
  • Access control: Only authorized staff have access to your information for specific purposes.
  • Regular security audits: Our systems undergo regular security reviews.
  • Two-factor authentication: Two-factor authentication is available as an additional security layer for your account.

While we take every security precaution, it is not possible to guarantee complete security for data transmitted over the internet. If you notice any suspicious activity, contact us immediately.

7 Data Retention Period

oz366 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

  • All information is retained for as long as your account remains active.
  • After account closure, certain information may be retained for a specified period in accordance with legal obligations.
  • Financial transaction information may be retained for a longer period for audit and fraud prevention purposes.
  • Once the required period has ended, your information is securely deleted or anonymized.
Your Rights

Your control over your data

8 User Rights

Every user registered with oz366 has the following rights over their personal information:

8.1 Right to Access

You may request to view the personal information stored in your account at any time. We will provide this information within a reasonable time after receiving your request.

8.2 Right to Rectification

If there are any inaccuracies in your stored information, you may request a correction. This can be done through account settings or by contacting our support team.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this request may not be fully fulfilled in cases of legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may object to the processing of your information in specific cases. We will evaluate such requests and take appropriate action.

8.5 Right to Data Portability

In certain circumstances you may request your personal information in a structured, commonly used format.

To exercise any of the rights above, contact us at: [email protected]

9 Privacy of Minors

oz366's services are intended only for individuals aged 21 and above. We do not knowingly collect any personal information from minors.

If we become aware that information from a minor has been stored on our platform, we will immediately delete that information and close the associated account. If you have any information about this, please let us know at [email protected].

10 External Website Links

If our platform contains links to third-party websites and you follow those links, oz366 is not responsible for the privacy practices of those websites. We recommend reading the privacy policy of any third-party site before visiting it.

11 Changes to This Policy

oz366 may update this Privacy Policy from time to time. If significant changes are made to the Policy, we will:

  • Display a prominent notice on our platform.
  • We may send a notification to your registered email address.
  • Update the "Last updated" date at the top of this page.

Continued use of the platform after changes have been made will be considered acceptance of the updated Policy. We recommend reviewing this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We aim to respond to all privacy-related requests within a reasonable time. For more information, visit our FAQ page or About Us page.

Important notice: This Privacy Policy is part of the oz366 platform's Terms and Conditions and Responsible Gaming policy. All users are requested to read these documents carefully.